Milestone: Navigating COVID-19 impacts
Date: 2020

When the COVID-19 pandemic disrupted every aspect of life, PSW remained steadfast. Staff and leadership acted with courage and compassion, pivoting quickly to virtual supports and safety-first practices. This response was grounded in integrity—doing what was right, not just what was easy—and driven by collaboration across teams and with families. Even during isolation, PSW fostered belonging, proving that the human connection at the heart of its mission could transcend physical distance.